Refund policy


Last updated: 23 January 2026

At [Boostore.in], we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, we’re here to help. This policy explains how returns, refunds, and exchanges are handled.

1. Return Eligibility Criteria: 

  • You may be eligible for a return if 
  •  The product is damaged, defective, or incorrect
  •  The product is unused, unwashed, and in its original condition
  •  The product is in its original packaging with tags and accessories intact
  •  Proof of purchase (order number or receipt) is provided
  • We reserve the right to reject returns that do not meet these conditions.

2. Return Timeframe

  • You can request a return within [7/10/14 days] from the date of delivery.
  • Return requests made after this period may not be accepted.

3. Refund Process and Timing

  • Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method within [5–10 business days].
  • Refund timing may vary depending on your bank or payment provider.

4. Exchange Options

  • We offer exchanges for defective or incorrect products, subject to availability.
  • If the requested replacement is unavailable, a refund may be issued instead.
  • Exchanges must be requested within the return timeframe mentioned above.

5. Damaged or Defective Products

  • If you receive a damaged, defective, or wrong product, please contact us within [48 hours] of delivery.
  • Share photos or videos of the issue to help us process your request faster.
  • We may offer a replacement, exchange, or refund depending on the case.

6. Non-Returnable Items

  • The following items are not eligible for return or refund:
  • Perishable goods (food, flowers, etc.)
  • Personal care and hygiene products (once opened)
  • Digital products or gift cards
  • Items marked as “Final Sale” or “Non-returnable”
  • Customized or personalized products

7. Return Shipping Costs

  • If the return is due to our error (wrong or defective product), we will bear the return shipping cost.
  • If the return is due to customer preference (change of mind, wrong size, etc.), the customer is responsible for return shipping costs.
  • Shipping charges (if paid) are non-refundable unless the return is due to our mistake.

8. Cancellation Policy

  • Orders can be canceled before shipment for a full refund.
  • Once shipped, the order cannot be canceled and must follow the return process.

9. Contact Information

  • For return or refund requests, please contact us:
  • Boostore.in
  • Email: faisal.05ansari@gmail.com